Metroptical Inc. and its subsidiaries and entities in which it has an interest (“Metroptical”, “Port Union Goldshop”, “we”, “us” or “our”) is committed to protecting the privacy and security of your information. This privacy policy (“Policy”) describes how we collect, use and disclose your personal information and how this personal information can be consulted and corrected when necessary.. Your personal information refers to any information relating to you, specifically with regard to your name and contact details including your home address, telephone number, and email address.

By visiting or by registering for an online account (collectively the “Website”), purchasing products via the Website, contacting us or agreeing to receive emails from us, you accept the terms and conditions of this Privacy Policy.

Please take the time to read this Privacy Policy carefully. It is very important that you fully understand how we are processing your personal data, and how we are protecting your privacy.


We collect your personal information in several ways, including when you enter information on our Website, register for an account, book an appointment, contact us by telephone or by email, post on our social media accounts, etc.


When you register on-line to receive our product information, you will need to provide us with your name, address and e-mail address. When you make a purchase through our website, you also will provide us with your telephone number and credit card number so we can process your payment and contact you in the event of any problems with delivery as well as billing address, shipping address. If you choose to withhold any personal information requested, it may not be possible for you to gain access to certain parts of the Website, or gain proper service, including purchasing from the website.


We only use your personal data within the limits authorized by current laws and regulations. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this privacy policy.

We will only use your personal information to provide products and services to you, for example:

1) To process and fulfill your order, including to send you emails to confirm your order status and shipment, and other related emails

2) To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services.

3) To send you information/materials via e-mail or mail about products, offers and news that may be of interest to you

4) To analyze visits to the website and learn about the interests of our visitors as well as visitor’s physical features in the aggregate so we can improve our products and services and deliver the best user experience.

5) For any other purposes authorized or required by law.


We will never sell, rent or otherwise any information about you to anyone.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. We may need to share personal information with these third parties so that they can perform these services, however, we limit the personal information that we give to them and authorize them to use this information only for the purpose of performing those services.

Your personal information may be stored and processed in any country where we have facilities or in which we engage third party service providers. By using the Website, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country. While such information is outside of Canada, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

In proceeding with your online order, you agree that both your name and address and those of the delivery name and address (if different) will be checked using third parties such as credit agencies. If you are providing a delivery name and address which is not your own you must have that person’s permission to give us their personal information and for us to use it for the purposes specified. By providing it you are saying you have their permission.

We may release personal information if we believe in good faith that: the law or legal process requires it; if We have been advised by counsel; We have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Metroptical and Goldshop, or any of our respective affiliates, business partners, customers or others.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You agree to be responsible for all activities conducted through your account on the Website and your password, whether conducted by you or by third parties.

Specific Provisions for Europeans Users

visit the European Commission’s page on Data Protection at:


If you are under 16, you should surf our website only with involvement of a parent or guardian. Although We do not specifically direct our websites, catalogs or e-mails to children or youth, We strive to provide children with as much customer service as possible without violating their privacy rights. For their protection, we ask that anyone under 16 years of age not attempt to register with us or otherwise provide us with any personal information without the consent of a parent or legal guardian. As per  Personal Information Protection and Electronic Documents Act (PIPEDA)


If you would like to update your mailing information or want your name and address removed from our direct mailing list you can contact our customer service department.


We will NOT flood you with e-mail correspondence, only to give you periodic information so you can stay up to date on  our new offerings, sales and updates

YOU can easily unsubscribe at any time you want by contacting our customer service department or by following the instructions contained in the e-mail. It takes some time to put opt outs in effect so you may still receive emails from Us for several weeks after your request is received.

We also use your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.


We regularly review our compliance with our Privacy Policy and apply updates to make it compliant with new laws and regulations regarding data protection. But, even if this Privacy Policy may change from time to time, we will not reduce your rights under this Privacy Policy without your explicit consent.